5.0 years

0 Lacs

Hong Kong, Hong Kong SAR

Remote

Essential Functions: Answer all service calls in a timely manner, providing excellent customer service. Perform PC Setup, install image and software applications; Disassemble and repair of assets; and the basic setup of IT devices Rack/stack network equipment in a data rack; Install patch cables to network devices; Troubleshoot performance issues of network devices; Provided device detail information to assessment management; Disassemble and reinstall defective equipment and RMA processes Use Skype, Teams, Zoom, Blue jeans and Outlook video conference applications; Follow established equipment testing Assist users with making call, meeting, test, search for conference room, search Global add...

Posted 5 months ago

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RMA QA Engineer LanceSoft, Inc.

3.0 years

0 Lacs

Hong Kong, Hong Kong SAR

On-site

RMA QA Engineer We are looking for a RMA QA Engineer in Hong Kong office. leading the way into high growth area of Autonomous Driving, High Performance Computing, Artificial Intelligence, and computer Gaming. Company is pushing hard the technology in all areas including the advanced package technology. Quality Team is looking for a RMA QA Engineer that has a customer/technical/RMA experience in the area of system datacenter, PCBA manufacturing/functional testing and customer complaint handling. You will be reporting to QA-RMA Manager. What you’ll be doing: 1. Manage customer complaints related to RMA and responses in a timely manner and ensure effective communication of information between c...

Posted 5 months ago

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